How To Set Up Robocalls

Xfinity Voice service works with Nomorobo to block unsolicited robocalls to your home. It's a cloud-based service that hangs upwardly or blocks illegal robocallers or telemarketer calls.

Permit'southward evidence you how to set upward Nomorobo with your Xfinity Voice service. You'll demand to be dwelling house in order to consummate the activation with your Xfinity Vox line.Note: Nomorobo service is not compatible with the Xfinity Vox Unlimited Saver or Local With More call plans.

If you don't need to instructions, you can go directly to the Nomorobo mobile and landline set up. For instructions, go to fix Nomorobo, disable Nomorobo or frequently asked questions.

Fix Nomorobo

Get to https://www.nomorobo.com/signup and follow the instructions for signing up.
- Choose Comcast XFINITY as your landline carrier in Step 1. Enter your electronic mail address in Step ii and click Next. You'll go an email with a link to actuate the Nomorobo service. Click on the link and continue every bit directed.
When y'all reach the Setup Your Carrier footstep on Nomorobo'south website, go to Xfinity Connect.
Sign in using your primary Xfinity ID and password, and then select the Voice tab.
Click the settings bike at top correct and select Settings.
Enter the Nomorobo phone number (provided by Nomorobo during setup) into the Advanced Call Forwarding field and select Add.
- Make certain that the Nomorobo telephone number is not the only number listed in this section.
- Your number should also be listed equally a default. Otherwise, callers may get a busy bespeak when calling your habitation phone.
- The number of rings earlier voicemail should match the rings for your home number. The service automatically terminates calls subsequently i ring.
Subsequently you have completed those steps, become dorsum to the Nomorobo website. Go to Your Phones and click the Test push button adjacent to your number. Then select I'm prepare. Call me at present to perform a test call.
- Y'all'll get a telephone call to verify that the service is prepare upwards correctly. Await until the third ring to pick upwards the phone.

Nomorobo will now screen incoming phone calls to your Xfinity Voice telephone number and automatically hang upwards if a call is determined to be from an illegal robocaller or telemarketer. Your phone will ring once, letting yous know that the robocall has been stopped.

Disable Nomorobo

To disable Nomorobo, simply return to the Advanced Telephone call Forwarding card (run across Step 4 in a higher place) and click the trash icon next to the Nomorobo phone number.
Advanced Call Forwarding menu with edit and delete options next to each phone number.

Advanced Call Forwarding menu with edit and delete options next to each phone number.

FAQs

I've enabled and verified Nomorobo on my phone. What do I do now?
Continue to use your telephone like normal. All you'll demand to do is to wait for the second ring to answer the phone for incoming calls, as Nomorobo needs the kickoff ring to detect robocallers. If y'all only hear one ring and and then it stops, you know a robocaller was only blocked. If the phone continues ringing, you can answer information technology.

Will this block my doctor's office, prescription reminders, school closings, conditions advisories, etc.?
No. The but numbers that are blocked are reported, illegal robocallers.

A robocaller nonetheless called me. What happened?
Occasionally, a robocaller or telemarketer volition slip through, as Nomorobo must constantly adapts to their changes in tactics. If you lot do get a robocall, please written report information technology here.

Does Nomorobo work with Unlimited Saver and Local With More customers?
No. At this time, Nomorobo isn't compatible with Xfinity Phonation Unlimited Saver or Local With More than telephone call plans

Does Nomorobo work with Comcast Business organization Vocalization customers?
At this time, Nomorobo isn't compatible with Comcast Business Voice.

What nearly political and charity calls?
Nomorobo does block political robocalls. You lot can enable or disable this feature by clicking Edit next to your number when signed into your account on the Nomorobo website. Nomorobo doesn't block charity calls.

Who tin I contact with more than questions?
If you accept whatsoever other questions, comments or suggestions, send an email to back up@nomorobo.com.

Source: https://www.xfinity.com/support/articles/nomorobo?view=app